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Terms and Conditions Please read the terms and conditions below carefully. Your use of our website will indicate to us at CoolDrives.com that you have accepted our terms and conditions as stated below.
Prices CoolDrives.com reserves the right to change our pricing at any time without advance notice. We also reserve the right to correct any typographical errors without advance notice.
Shipping We use UPS for shipping. Please make sure that the ship-to information is accurate before submitting your order. If you need to make a change on your ship-to address after you place your order, contact us immediately and we can change the ship-to address before we give it to UPS. UPS will return packages to us that cannot be delivered and we will contact the customer to obtain an accurate ship-to address. In this case, additional shipping charges will apply to re-send the package. Shipping costs are calculated via the shopping cart and you can review the various shipping options prior to actually placing your order.
Once your order is shipped, you can will receive email on how to track your order thru UPS Quantum View Database System. Note that you can go to www.ups.com and enter the tracking number that is emailed to you to track your order. Most orders will ship the next business day unless the item is not immediately available. For urgent orders such as overnight and 2nd day air, we get them out the same day.
Returning Items Click Here
Important - Special Orders Some items are available only as special orders (custom and non-stock). Please note that special order items cannot be cancelled or returned once we process your order.
Disclaimer CoolDrives.com attempts to make sure that all data (content and pricing) presented at our website is up to date and accurate. We strive in making it our business to present accurate information to our customers. We know that our customer is the driving force behind our success so we are committed to offering you competitive prices and the best service you deserve. In the meantime, CoolDrives.com will not be responsible for loss of data, damage to equipment or damage to property resulting from the use of our products. We reserve the right to change our policies at any time.
Trademarks All trademarks referenced on our website are the property of CoolDrives.com, the respective manufacturer or distributor.
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*** Can't find that item you're looking for? Please let us know what we should bring in stock.
FREE HELP FORM |
| We are Located in Clearwater Florida 33762 USA. You may use our Web Form for FREE SERVICE as WE DO NOT PROVIDE PHONE SUPPORT. Sometimes you need a product in a flash and just want to verify an item is in stock. Other times you have a specific question regarding a product, shipping method, or your order. Use the form below and we will help. |
Firewire Products by CableMAX UNITEX SERIALGear SATAVault CoolGear CaseGear KVMGear EXPRESSCARD PCI-E Gear DVIGear USBMax CoolDrive SecureDisk and Much More.
Note: Assembly of Drive Enclosures requires both mechanical and computer skills THERE IS A RESTOCKING FEE ON ALL RETURNS |
Have Questions? Our Tech Guys Can Help!
Support Center Hours: 10AM EST - 5 PM EST Monday
- Friday Only!
Conditions of Use Security Info Shipping Info Customer Care Copyright @ 1997-2008 CoolDrives and its licensors. All Rights Reserved.
QCUSA. Part of COOLDrives Family
All Rights Reserved. Fax: (727) 209-1302
E-mail is the recommended and least costly (no long distance charges) method of contacting us.
Just in case your question requires a voice call follow-up, please include your daytime phone number.
Voice mail messages: To call our voice mail message center, dial 1 (727) 209-1300.
Please include your e-mail address as most questions can be answered more quickly and completely with an e-mail response
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Item Appearance will Vary, Specifications are subject to change without prior Notice! |