||Tracking Your Package|
Once your order is shipped you will receive email notifications to the email address you used to
place your order from "QuantumView", which is a UPS notification service. Your UPS
tracking number will be located in these emails with easy to launch web links to allow you to
track your package. In addition, QuantumView will send you updates on the status of your
shipment such as any delays, when it was delivered, etc.
How to Determine Shipping Costs Prior to Buying
The easiest way to determine the shipping costs of the various options is to go ahead and add
the items you wish to purchase to the shopping cart. Next step is to proceed to go thru the
check out process where you can select the method of shipping such as UPS Ground, 2nd
Day Air, etc. The "Review" stage is where you can see your total purchase with the specified
shipping costs. To get to this part, you will need to put in your address information. Shipping
cost will be calculated based on the weight of the products, the destination and the shipping
method you select. Keep in mind that it is more cost effective to ship several items than it is for
In the event that the shipping method you selected is not supported for your destination (for
example, APO/FPO is intended for off-shore military destinations only) the order will be
cancelled with the reason why so you can select the correct shipping method. Most orders
will ship within 3-business days unless the item is not immediately available. For urgent orders
such as overnight and 2nd day air, we TRY to ship them the same day if ordered before noon.
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| FREE HELP FORM
| We are Located in Clearwater Florida 33762 USA. You may use our Web Form for FREE SERVICE as WE DO NOT PROVIDE PHONE SUPPORT. Sometimes you need a product in a flash and just want to verify an item is in stock. Other times you have a specific question regarding a product, shipping method, or your order. Use the form below and we will help.
Firewire Products by APDrives CoolUSB CoolRAID SATACables SataAdapters CableMAX GearMO SerailStuff OXGear UNITEX SERIALGear SATAPRO SATAGear CoolGearMax SATAVault CoolGear CaseGear KVMGear EXPRESSCARD PCI-E Gear DVIGear USBMax CoolDrive SecureDisk SecureGear CaseGear and Much More.
Note: Assembly of Drive Enclosures requires both mechanical and computer skills THERE IS A 25% RESTOCKING FEE ON ALL RETURNS.
ALL ENCLOSURE SALES ARE FINAL.
Due to the volume of uninformed purchases, enclosures can be returned FOR WARRANTY REPAIR ONLY (NO REFUNDS).
Have Questions? Our Tech Guys Can Help!
Support Center Hours: 11AM EST - 4 PM EST Monday
- Friday Only!
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Copyright @ 1997-2009 CoolDrives and its licensors. All Rights Reserved.
CABLEO / QCUSA. Part of COOLDrives Family
All Rights Reserved.
Fax: (727) 209-1302
E-mail is the recommended and least costly (no long distance charges) method of contacting us.
Just in case your question requires a voice call follow up, please include your daytime phone number.
Voice mail messages: To call our voice mail center, dial 1 (727) 209-1300.
Please include your e-mail address as most questions can be answered more quickly and completely with an e-mail response
Item Appearance will Vary, Specifications are subject to change without prior Notice!