This is probably the fourth or fifth enclosure I've purchased from them, and I *always* recommend Cooldrives to friends when they're looking. There was a mixup and I was sent a silver one by mistake. Even though they were out of the black, the customer service rep called me to see if I wanted a refund or a different product. As luck would have it, he had an engineerign sample of the black on his desk and offered to send me that one. Very please with the level of service I received. And the drive enclosure works great! I love that it's toolless, so I can swap out drives whenever I'm backup up client data at work. Thanks! (Posted on 10/9/2012)

good product (Posted on 9/27/2011)